Warranties & Programming and Repairs

1.  If you have any questions, please ask before you buy any products lor services from Peppers Radio Communication.Once you purchase an item from Peppers Radio, you a guaranteed the item is brand new, unless the item's description says otherwise , like re-furbished or used .. all refurbished and used items are sold (As is!) with no warranties.All our communication 2 way portable handhelds come allready programmed with the manufacture's test frequencies.


You may opt to have these frequencies re-programmed FREE of charge upon your radio purchase by us , now and later with the original or a copy of your sales bill only!!! , at NO EXTRA CHARGES. Unfortunately, we cannot offer this service free of charge without your paid receipt!!


Only radios purchased from us receive this complementary re-programming now and anytime in the future. All other ( no purchased from Peppers Radio Communication ) shall be charged at he standard rate below, to cover our computer programming work and time..

Charges to program a non-purchased radio from Peppers Radio Communication is:

Portable Radio $ 10.00 each for any type we can program.

Mobile Radios $ 25.00 each per mobile



All charges are taxable with HST 13% Good & Services Tax (GST!)




MOST of ALL our products are under the warranty of the item's actual manufacture and not with Peppers Radio Communication.We are not an authorized repair depot and nor have we any repair facilities.


As an online retail store , we sell products which carry the manufacturer warranty ... 


Need help, we can suggest but it's allways in your best interest to contact the manufacture for your Warranty.




Most of all new products we sell , do carry a 1 year manufacture warranty with your paid purchase receipt

Radio Bodies carry a 1 year manufacture warranty , but accessories , like chargers, adaptors  and batteries carry a 30 day warranty.

If you are missing your warranty document or require the manufacturer's contact e-mail, please contact-us!


In most cases, the shipping costs to return small items back to China via the postal system outweight the purchase cost of a new one, due to our very low prices and great selection.


All items are sold as final sale and NO returns to Peppers Radio Communication...




Peppers Radio Communication is not responsible in any way,shape or form , with the way and uses of your communication devices.


The buyer is responsible to make certain all laws , permits ,licence and proper use is done with their equipment purchased from us.


We take no responsibility on your your personal action's uses.


If you require to have your radios re-programmed you may drop-off & pick-up your equipment OR mail them to us!

All return outbound shipping must be paid by the owner!























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